Client services are centralised and operated by Servicea on behalf of SafeQloud. Pick the channel that matches what you need — a misrouted message is the slowest way to get an answer.
The first point of contact for anything at all.
Deliberately unlisted. The number is issued inside the account, scoped to your tier, so the line stays usable.
Partnership, supplier and investor correspondence.
Rights requests and legal correspondence, documented under GDPR.
Misrouted messages are forwarded, not discarded. You will not be asked to send it again, and the clock starts when it first arrived.
Swedish, Spanish, Portuguese and English on every channel. Arabic on the institutional channel. We answer in the language you wrote in.
We operate globally. Offices in Stockholm, Spain, Portugal, the United Arab Emirates and the United States — but a channel above reaches us wherever you are.
Response times are counted in business days, not office hours. Only the phone line is bound to CET.
Servicea is the shared institutional operator across SafeQloud, Club TXP and the independent brands. Every channel above, every response workflow and all formal correspondence run through it.