Privacy is not an afterthought here — it is the product. What follows is both how we approach data as a matter of principle, and what we do with it as a matter of law.
Our approach
Nothing speculative. Every piece of data has a specific purpose, a legal basis and a defined retention period. If we do not need it, we do not keep it.
Your account gives you a complete view of your data, every active consent, and every platform with access. Nothing hidden, nothing shared without a logged record.
We do not sell, license or monetise personal data. The product exists to return control to individuals, and that commitment is incompatible with resale.
Your GDPR rights
A copy of everything we hold, on request or exported from your account.
Correct anything inaccurate or incomplete in your account.
Delete your data — from us, and request it from any connected platform via SQ Privacy.
Revoke any consent instantly from your Consent Centre, without contacting us.
Limit how we process your data while a dispute or review is open.
Export in a structured, machine-readable format.
Object to processing based on legitimate interests, or to direct marketing.
With your national supervisory authority, regardless of anything we say.
What we can and cannot do
Give you a one-tap way to send a formal deletion request to any company — logged, time-stamped and tracked in real time.
Guarantee that a company follows through. We have no access to their systems. We will not mislead you into believing otherwise.
They are removed from the network and their users are notified. We cannot catch every violation, but we act on every one we catch.
SafeQloud is an identity and consent platform operated as an independent institutional system. It provides identity verification, consent management and data protection tools to individuals, businesses and developers across Europe, the Middle East and North America.
For the purposes of GDPR and applicable data protection legislation, SafeQloud acts as a data controller for the personal data of its account holders, and as a data processor for data processed on behalf of businesses using the platform.
Privacy enquiries: privacy@safeqloud.com · Legal notices: legal@safeqloud.com
| Category | Data | Source |
|---|---|---|
| Account | Name, email, date of birth, account type | You, at registration |
| Identity verification | Government-issued ID, selfie verification data, verification status | You, during verification |
| Consent records | Consents granted or revoked, timestamps, platform identifiers, consent type | Generated by your use |
| Device and usage | IP address, device type, browser, session data, feature usage | Collected automatically |
| Communications | Support requests, correspondence, notifications | You, when contacting us |
SafeQloud does not collect payment card data directly. Payment processing, where applicable, is handled by regulated third-party providers.
We do not use personal data for advertising. We do not build behavioural profiles for commercial purposes. We do not sell or license personal data.
| Processing activity | Legal basis |
|---|---|
| Account creation and management | Contract performance — Article 6(1)(b) |
| Identity verification | Contract performance; legal obligation — Article 6(1)(b) and (c) |
| Consent record management | Legal obligation; legitimate interests — Article 6(1)(c) and (f) |
| Security and fraud prevention | Legitimate interests — Article 6(1)(f) |
| Legal and regulatory response | Legal obligation — Article 6(1)(c) |
| Platform improvement, anonymised | Legitimate interests — Article 6(1)(f) |
SafeQloud does not sell personal data. We share it only in these circumstances:
No personal data is shared with advertisers, data brokers, or any party for commercial profiling.
SafeQloud operates across Europe, the Middle East and North America. Where personal data is transferred outside the European Economic Area, we rely on one or more of:
You may request the specific safeguards applied to your data at privacy@safeqloud.com.
| Data type | Retention period |
|---|---|
| Account data | Duration of the account, plus 30 days after a deletion request |
| Identity verification records | Duration of the account; the legal minimum where KYC regulation requires it |
| Consent records | Duration of the consent, plus 5 years as an audit trail |
| Support communications | 3 years from the last interaction |
| Usage and security logs | 90 days, rolling |
When you close your account, personal data is removed from active systems within 30 days, subject to legal retention obligations. Anonymised aggregate data may be retained for platform analysis.
No advertising cookies. No third-party tracking. No Google Analytics or equivalent on authenticated pages.
Most rights can be exercised directly in your account, without writing to anyone:
For anything that cannot be done self-service, write to privacy@safeqloud.com. We respond within 30 days under Article 12, and may ask for proof of identity first.
If you believe your rights have not been respected, you may lodge a complaint with your national supervisory authority.
SafeQloud is not directed at children under 16 and we do not knowingly collect their personal data. If you believe a child has created an account or submitted data, contact privacy@safeqloud.com and we will delete it promptly.
We update this policy when our practices change or when the law requires it. Material changes are communicated to account holders by email and in-app notification at least 30 days before they take effect.
The version date at the top of this page reflects the last update. Previous versions are available on request.
Privacy enquiries: privacy@safeqloud.com
Legal notices: legal@safeqloud.com
General support: support@safeqloud.com
Client services are operated by Servicea on behalf of SafeQloud. All privacy requests are processed directly by SafeQloud’s data protection function.